Frequently Asked Questions
Everything you need to know about shopping with Phoenix Style.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.
Are your materials sustainably sourced?
At Phoenix Style, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel.